My job involves assisting people who use computers to get work done. But in reality I help people and I fix things. Sometimes, when the stars align, I manage to get them both to work at the same time (glory be!).
Believe it or not computers have as much personality as a person. Every machine has its own quirks and each program has its own idiosyncrasies. An error message may not even be related to the issue at hand. Likewise, people can sometimes be regimented, inflexible, and intolerant. And the responses you get may be anything but what’s happening at the moment.
So it's a very interesting dance that I do - this constant ballet between zeros and ones, offs and ons, hardware and software, flesh and bone, spirit and will – sometimes it’s hard to say which can be the more difficult.
But one thing I do know . . . a physical key can only open the lock it was made for, but love from the human heart? That, my friend, opens all doors.